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Insurance

Santé clinicians participate in a wide range of insurance networks and will be happy to assist you in checking your insurance benefits and discussing services that would meet your specific needs.*  If you do not have insurance coverage, please inquire about our self-pay rates and sliding scale options.  Below are the insurances that we accept.**
 

  • Aetna

  • BCBS (including Federal and State health plans)

    • We are NOT in network with the BCBS Wake Forest Baptist Health, Atrium Health, or UNC Health Alliance networks

  • Centivo (Focus Plan)**

  • CBHA**

  • Healthgram (Primary Physician Care)**

  • Medcost

    • We are NOT in network with the Medcost Wake Forest Baptist Health network

  • Multiplan/PHCS

  • UHC/Optum/UBH**

  • UMR**

  • We are unfortunately NOT in network with Medicaid, Medicare, Tricare, or any Employee Assistance Programs (EAPs)

Please note that we verify insurance as a courtesy to anyone who is inquiring about services. We cannot always guarantee that the information provided to us is accurate and clients are responsible for any balance that is not covered by insurance.

** Not all clinicians are contracted with each of these insurance networks. Please contact our office to ensure that the clinician you would like to see is in network with your insurance.

Billing

Santé Counseling has been fortunate to have Beth Strader manage the medical billing for our group practice. If any current clients have questions or concerns about billing or insurance claims, please contact Beth Strader with Strader Services:

Beth 1_edited.jpg

I have worked in office management and billing for over 30 years, with medical practices being primary focus for over 20 of those years. I formed Strader Services  in 2010, after I saw a need for the small mental health provider who did not want to employ a full time biller or admin. Since that time, Strader Services has provided billing support for over 30 clinicians and doctors in North Carolina and Virginia. 

- Beth Strader

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